What it feels like to be a buyer (of consulting)
It’s always good to step back and view the world from alternate viewpoints; for consultants this should of course mean our client’s perspective. I came across this great chapter on how clients choose consultants from David Maister’s book “Managing the professional firm”; a summary of how clients feel is in the table below.
If you haven’t read this classic book, you should. It’s full of great tips and insights especially for the more experienced consultants.